Why vets never run on time?

This is one of the top complaints we have to deal with. It might not always be the centre reason for an unsatisfied customer, but it is a common add up when these appear.

A veterinary practice, most of the ones I have worked at, runs like a very slick and sophisticated machine. Protocols are in place with the single utmost priority: your pet. So why is so common for vets to fail on something so basic and mundane…